Returns & Exchanges
100% Happiness Guaranteed
We want you to be 100% happy with each and every product that you receive from NameBetti Labels! We take great pride in producing custom made products especially for you that look beautiful and will stand the test of time.
If you ever have a problem with any of our products, please get in touch and we'll do our best to help you.
For refunds and reprints, we may ask you to take a photo and/or send back the product to our team. Sorry, but we cannot accept change of mind returns on personalised products.
If you'd like to see a particular design or color please let us know and we'll do our best to get it out to you. Unfortunately, you can't get personalized samples with your child's name printed.
If you receive any defective, incorrect or missing items, please email us at service@namebetti.com and include the following information:
- Order number
- Proof of purchase
- Video or photo of the product
- Complete address
Cancel the order:
The orders that have been shipped out can not be canceled directly.
Note for taxes:
For most countries, our customers do not need to pay import fees, duties, or VAT(Valued Additional Tax). However, some limited countries (especially some European countries such as Germany, Italy, the UK, Canada, etc.) may need to pay duties or VAT according to your countries’ levying rules. The United States does not charge any tariffs, please rest assured.