FAQ

🎁 SPECIAL GIFT WITH YOUR ORDER! (Limited Time: Valid through Sept 15, 2026)

Spend $25 or more and unlock our exclusive FREE Custom Bag Tag Offer!

✨ How It Works & What You Get:

  • 1 FREE Tag Per Name: Ordering for multiple kids? Every custom name included in your qualifying order gets its very own personalized Bag Tag! (e.g., 3 names in your order = 3 FREE custom bag tags!)
  • Personalized Just for You: Each tag is custom-crafted with your child’s name.
  • Color Options: Tags are sent in fun, randomized vibrant colors.Have a favorite color? Simply leave us a note at checkout with your preferred color for each name, and we will do our best to match it for you!

🛒 Don't miss out! Add your favorite labels to the cart and claim your personalized gifts today.

🎁 SHARE THE LOVE & GET A FREE 6-PIECE BAG TAG SET!

❣️ Loved your NameBetti labels? Don't keep it a secret! Share your shopping experience with friends, family, or fellow parents, and get rewarded with our most popular accessory!

🌟 How It Works (3 Simple Steps):

  1. 📢 Share & Recommend:
    Tell your friends, family, or school groups about NameBetti Labels.
  2. 🛒 They Place an Order:
    When your friend places their order on our website, ask them to type YOUR Name, Email Address, or Previous Order Number into the "Order Notes" box at checkout.
  3. 🎁 You Get Your Free Reward:
    Once their order is confirmed, we will automatically process and ship a FREE set of Multi-Color Bag Tags (Valued at $22.79) directly to your shipping address!

🏷️ What’s Included in Your Free Gift Set?

  • 6 Durable Tags: Made from high-quality, long-lasting materials built for school bags, lunch boxes, and travel gear.
  • 6 Vibrant Colors: Includes a variety of fun, bright colors (as shown in the product image).
  • 100% Free Shipping: Delivered straight to your doorstep at zero cost to you!

💡 Bonus: No Referral Limits!

There is NO limit to how many friends you can refer!

  • 1 Friend Orders = 1 Free Bag Tag Set (6 tags)
  • 3 Friends Order = 3 Free Bag Tag Sets (18 tags!)

💌 Start sharing today and help your friends discover durable, beautiful labels for their kids!

Do I need to open an account in order to shop with you?

No, you don’t need to. You can make purchases and check out as a guest everytime.

However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.

How do I /create an account?

Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.

How do I order?

Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.

How do I pay for my orders?

We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.

Can I amend and cancel my order?

Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.

I have a discount code, how can I use it?

Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.

How will I know if my order is confirmed?

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

I have problems adding items to my shopping cart?

You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.